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Admin · Users management

Adding users

Add users one at a time, or bulk-import them from Active Directory or a spreadsheet then send pairing invites to activate their accounts.

Manual addition

Add a single user or admin

  1. Navigate to Manage Users

    Open the "Manage Users" section of the control panel.

  2. Select the account type

    Choose "Add User" or "Add Admin."

  3. Enter the mobile number

    Enter the mobile phone number, selecting the correct country.

  4. Done

    The mobile number is used for Two-Way SMS authentication.

Bulk import

Add many users at once

  1. Select import

    Choose "Import Users" or "Import Admins."

  2. Import from your directory

    Import from Active Directory or another database via Excel.

  3. Match the format

    Follow the Excel sheet's required format structure.

  4. Send the pairing request

    Go to "Manage Users," filter by "Never Invited" status, click "Search End Users," select all via the top checkbox, then click "Pair" to send pairing emails to every selected account.

Note: the pairing request must be sent after adding users accounts don't activate on their own.
Next: Account profile →
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